Disparate Excel formats across departments hindered data consolidation and reporting reliability.

• No inquiry tracking system, making reconciliation between inquiries and production difficult.
• Manual item creation led to duplication and erroneous entries.
• Inefficient management of multiple-party addresses and contacts.
• Lack of documentation for customer meetings, affecting follow-ups and accountability.
• Preventive maintenance planned manually on an annual basis, reducing efficiency.
• Complex and error-prone handling of multiple quality inspection reports during shipments.
• Frequent mismatches between purchase receipts and purchase orders.
• Material requests submitted through handwritten notes, making tracking unreliable.
• No systematic reconciliation of material purchases versus consumption, impacting inventory planning.